Account and profile help
Support is available for profile setup and edits, display name updates, profile image changes, bio updates, login flow questions, logout, and account deletion requests made through the app experience.
Support
Support for account, drawing community, profile, and posting questions.
If you need help with your profile, artwork posts, permissions, or account-related issues, please contact support.
Contact Email
support@gelira.com
When you contact us, please include a short description of the issue and any helpful screenshots.
Artwork posts and media
We can help with publishing issues, media selection problems, caption and optional location questions, post display issues, comment behavior, likes, and video post browsing concerns.
Profile and account tools
Support covers profile setup and editing, display name updates, profile image changes, bio updates, login flow questions, logout, and account deletion requests made through the app experience.
Following and safety tools
We can assist with following list questions, report and block tools, and visibility issues related to community content.
Permissions and device access
- Camera access for capturing photos or videos for posts and image-related features.
- Photo library access for choosing images or videos.
- Microphone access for recording video when using the camera.
- Location access for choosing or attaching optional location details.